The activity of "voluntary work management course 2019" has been successfully completed. In the process, a total of 26 volunteers from friendly organizations in Macao, volunteer teams from colleges and universities as well as staff from friendly organizations and enterprises in Macao were enrolled. Meanwhile, Mr. Pan Zhaonan, Mr. Lin Jiacheng, Ms. Guo Lihua, Ms. Li Huishan and Chen Xiaoxiao from Macao Federation of International Youth Chamber of Commerce of Macao, Mr. Lin Jiacheng of Macao New Youth Association, Ms. Guo Lihua, Ms. Li Huishan and Chen Xiaoxiao were enrolled Ms. Yan, Mr. Liang Qixian, lecturer of social work course of Macao Polytechnic, Ms. Lu Fenglian, lecturer of Macao University of science and technology, and Mr. Hong Hanming, chairman of the board of supervisors, served as tutors of the course.

The course explains the knowledge of volunteer management from multiple perspectives, including core course, enterprise volunteer management course, volunteer training and teaching course, voluntary work supervision course and voluntary work management course. According to the nature and content of the course, it is divided into compulsory course and optional course. The course module covers "the theory and ethical code of voluntary work", "Australia" The current volunteer work ecology, supervision role, ethics, practical skills, supervision application in service learning, volunteer service branding strategy experience, New Youth Association international volunteer service experience, train the trainer, UN sustainable development goals, corporate social responsibility (CSR) development, and“It is hoped that through the course training and interaction, the volunteer groups, community leaders and enterprises in Macao can solve the problems encountered in the daily volunteer management, such as "difficulties in organizing services", "difficulties in volunteer management", "difficulty in risk management", "lack of sense of belonging and high turnover rate of volunteers"“ Volunteer supervision and promotion.

In explaining the topic of "theory and ethical code of voluntary work", Mr. Hong had a simple interaction with all the students, and then explained the concept, characteristics and objectives of the course design to the students. At the same time, he introduced the theory of "strengths perspective" and "truth is not binary opposition", which aroused the students' resonance. In the course discussion session, the tutor explained the relationship between volunteers, volunteer workers and volunteer service, and combined with personal service and daily work experience, encouraged students to learn to consider things from the perspective of service objects, try to break the "service object is equal to the vulnerable groups", and understand how to give support to the service object, so that they are no longer weakened In the topic of "practice of voluntary work in the new era", the tutor expanded the contents of the previous topic to the students, including "what are the changes of voluntary work in the new era", "four elements of practicing volunteer service", "how to develop voluntary work sustainably", so that students can reflect on their own influence on voluntary work and how to better carry out and expand voluntary work in the new era The possibility, development and sustainability of voluntary work.

In his lecture on the topic of "supervision role, ethics and practical skills", tutor Liang Qixian carefully analyzed the knowledge of voluntary work around the main axis of volunteer service, and combined with his past experience and examples of volunteer service at home and abroad, he helped volunteers understand the significance, objectives and objects of service, the objectives and functions of supervision, and the ethics of volunteers In order to explain to the students important and practical knowledge such as the role orientation and importance of volunteers in today's society, the reasons for volunteers to accept supervision, the contents and objectives, the practical skills in the process of volunteer service and service reflection. Through different examples, we can solve the problems encountered by volunteers in practice, so that students can learn both theoretically and practically. In the topic of "group reflection, assessment and risk management", the tutor explains the role of service reflection and the importance of voluntary work. In the part of risk management, students are guided to think about how to predict the activity risk and avoid visible crisis in the planning activities, so as to solve the students' obligations by combining their own experience Difficulties encountered in work.

In the special topic of "supervision and application in service learning", Tutor Lu Fenglian focused on the origin of service learning (Philosophy), the theory and application of service learning (Theory), the planning of service learning (service), etc., helping students understand the relationship between voluntary work and service learning, and the importance of "learning by doing" in the process of service learning We also share our experience in volunteer service in different fields. At the end of the course, tutors convey the meaning of life to the students in the form of life education. In explaining the topic of "teaching skills and performance indicators", the tutor not only introduced the theory and skills of teaching, but also shared with the students the experience and methods of volunteer training in the past ten years, which solved many participants' doubts about the difficulties of volunteer training and the importance of volunteer training. In addition, the tutor designed a variety of service objects, let the students choose a service object for group discussion, and simply plan the volunteer work activities. The tutor combined the activities designed by the students and the matched service objects, analyzed the problems encountered in the activities, the management of volunteers, and the needs of service objects, so that students can further understand the needs of service objects and the performance indicators of voluntary work.

Tutor Lin Ka Shing and tutor Guo Lihua explain the "experience of volunteer service branding strategy" To share with the trainees the differences and connections in the publicity, recruitment, training, service, management and other stages of volunteer service, and assist the trainees to carefully analyze the work plan for the preparation of volunteer service and the main factors to be considered in the project plan, as well as the basic contents required for a good project plan: background, objectives, basic requirements, plan contents and personnel security Platoon, financial arrangements, other (accident handling), etc., the tutor will tell the students one by one. During the Q & a session, the tutor also helps students review the course content and encourage them to go further and further with their original intention.

In their presentation on the topic "international volunteer service experience of the New Youth Association", Tutor LI Huishan and Chen Xiaoyan further promoted the core values of international volunteer service - "world citizen" and "sustainable development". Volunteers can share their professional knowledge and skills to solve the global social, economic and environmental challenges, participate in the change of sustainable development, influence and shape Social norms and values. To deepen Macao Youth's understanding of the world, culture and themselves, cultivate Macao youth to become "world citizens" with a sense of mission, so as to help them develop their own knowledge, abilities and values, so as to respond to and change the world today and in the future.

The ceremony for awarding the course certificate will be held on August 2, 2019 Seminar on promotion of voluntary work across the Taiwan Strait, Hong Kong and Macao - "opportunities and challenges of corporate social responsibility for young people's social participation", Focusing on CSR corporate social responsibility, the conference aims to help the public understand and think through introducing this moral or ideological theory to the public. It is hoped that through the leadership and sharing of professional speakers from different regions, we can exchange views with each other, provide a new direction for the development of volunteer service in Macao, and deepen the participants' understanding of the theme of the seminar through communication and sharing Understanding.

*The content is translated by GOOGLE Translate.